Business Analyst, Transfer Agency Change (Banking)
Job Reference : ZJ00005476
4 - 6 Years
Salary Negotiable
Contract / Full Time
Kowloon
Banking
Banking & Finance
Five-day work week
Job Description
Requirements gathering/gap analysis (including facilitation of workshops) and documentation of business requirements (BRD’s/Impact Assessments for enhancement requirements) for the system including reporting
Document Operational Models & mapping out of new target operating models, balancing client’s needs with regulatory requirements & Bank’s multi-location operational model
Alignment with Bank’s standard TA product catalogue & ensure ongoing updates are documented & submitted where required
Manage the planning, preparation and delivery of the testing phases (including functional, regression and Ops model testing) for the system and processes, including developing, executing and documentation of test plans, test cases and results
Manage the co-ordination, support and execution of User Acceptance Testing, Model Office & Parallel runs (pre implementation)
Work with multiple operational areas in regard to each phase of the project to ensure input, engagement, and that operational requirements are reflected in the project deliverable
Work with Operational Readiness in preparation for go-live. Provide input to management at TA platform level re co-ordination of environments, package releases, testing
Support the operating model design, systems migration process and process re-engineering
Assess, understand and manage interdependencies with other work streams
Maintain the APAC BOW
Assist in co-ordination and MIS of the BOW with the Global Change Team
Contribute to other work-streams as the need arises. Quickly develop solid understanding of the technical systems used to deliver the TA service Act as functional TA SME if required
Promote a ‘fintech first’ approach when considering manual processes. Automation/efficiency should be the go to model
Development of trusted & collaborative relationships with technology counterparts
Openly share knowledge internally. Mentor and regularly engage less experienced team members to drive efficiencies & mitigate risk within our operational processes we deliver to our clients
Requirements
Bachelor’s degree in accounting/finance/business studies/technology or equivalent desirable project management certification by a reputable organization (i.e. PRINCE II) preferred
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience in Transfer Agency and/or Change Management
This position requires an individual with a proven record of delivering complex change within a projects and operational environment
Minimum 2 years’ industry experience in Transfer Agency / Fund Administration in a project management / Business Analyst role
Demonstrable understanding of Transfer Agency business and processes
Strong understanding of project management methodologies
Experience in planning and execution of UAT, including working with offshore UAT teams
Strong analytical and project management skills. Excellent organisational, planning and prioritisation skills and experience operating within a high pressure environment
Problem solving ability and good business judgement – knowing when to escalate, who to keep informed to identify next steps/resolution
Demonstrated ability to work independently with minimal supervision, self- starter, adaptable
Strong communication and stakeholder management skills.
Proven ability to work as part of a high performance team.
High degree of accuracy and attention to detail
Ability to negotiate with and influence internal operational staff at all levels and project counterparts
Ability to manage numerous competing concurrent activities and complex integration solutions
Familiar with Change Control cycle and applying same to their work-stream.
Effective time management and ability to adhere to deadlines is required.
Excellent verbal and written communications skills, displaying professionalism at all times
Highly PC literate (e.g. Visio, Project, PowerPoint, Quality Centre, Advanced Excel, Word, Outlook)
Highly motivated
Valuing Diversity: Demonstrates an appreciation of a diverse workforce.Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success