Drive Data Governance Charter
- Prepare for and drive monthly data governance council meetings with Senior Management Group;
- Review critical reports and customer campaigns and define Critical Data Elements (CDE). Facilitate and co-ordinate review and maintenance of CDEs across the consumer bank;
- Evaluate critical process risks, co-ordinate and manage controls on use of data for reporting and campaign management;
- Support the resolution of gaps identified and inclusion of SAS reporting in EUC;
- Co-ordinate Data Issue Management Requests with COE to troubleshoot and resolve country specific IMRs that require local knowledge;
- Identify risks and support data quality initiatives.
Own Data and Information Management
- Responsible for developing a data management strategy including development of data-governance, analytics, reporting and campaign management;
- Reviews completeness of new data elements and work with technology for its seamless integration with bank’s internal processes. Provides solutions and advice in the areas of process evaluations, performance monitoring and statistics;
- Determines data elements for next generation analytical systems and partner with technology to deploy those solutions;
- Integrates 3rd part data with bank’s internal data, documents associated legal and compliance clearances;
- Responsible for developing tools and processes used to maintain a common, firm-wide data standard for regulatory, compliance, sales surveillance reporting, business reporting and campaigns;
- Implements norms for the creation and maintenance of common data dictionaries;
- Assesses, manages, maintains strategies that reduce data redundancy and increases the consistency/confidence of data used for decision making; improving knowledge firm-wide.
Support Compliance / Regulatory / IA Requests
- Co-ordinates, manages and executes Compliance / Regulatory / IA requests;
- Support the deployment / production of CAATs.
Ensure Data Quality
- Manages and executes daily and monthly data processing, calculations, parameters, customer contact protocols and contact history that feeds the bank’s customer communication and reporting activities. Works with data production and other groups throughout the implementation process;
- Governs data quality for reporting and customer communications;
- Validates MIS and strategic project initiatives from centralized teams;
- Identifies and compiles datasets using a variety of tools to help predict, improve and measure the success of key business to business outcomes;
- Facilitate the resolutions of Data Quality issues raised by both Business / Regulators.