Responsibilities

• Foster long-lasting client relationship and ensure excellent quality of case management services
• Collect sufficient information and documentation from clients and ensure policy application case submissions are complete and accurate
• Ensure effective and efficient underwriting processes 

Qualifications

• University degree, preferably with LOMA qualification or equivalent
• Minimum of 5 years’ relevant experience in life insurance industry
• Strong service orientation, with good interpersonal and communication skills
• Proficiency in both English and Chinese, with fluency in Putonghua an advantage
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes