技能
參考編號 : ZJ00005604

Account Service Assistant

參考編號 : ZJ00005604
  • 3年以內
  • 薪資面議
  • 合約員工 / 全職
  • 九龍區
  • 銀行業
  • 銀行和金融
    • 五天工作周

    職位描述

    Responsibilities:
    • Provides account maintenance services to Commercial Banking Customers
    • Single point of contacts for multiple requests, including signature updates, company name or address change request, e-banking maintenance requests.
    • Takes ownership of the end-to-end documentation process from providing documentation guidance to customers, document submission to ops and monitor the documentation completed within the service turnaround times.
    • Provide e-banking support including documentation, user training, investigation, and technical support.  Key responsibilities include:
      • E-banking documentation checking
      • System User Training
      • Technical support for onboard electronic banking services like file import
      • General E-banking inquiries including cash payment transactions and investigation.

    職位要求

    Requirements:
    • University Graduate
    • 1-2 years' banking experience.  Fresh graduate will also be considered
    • Basic understanding of corporate banking customers
    • Proficiency in MS Office applications
    • Good communication skills in Cantonese, English and Mandarin
    • Good analytical and inter-personal skills