Transaction Monitoring Checker
3年以內 薪資面議 合約員工 / 全職 港島區 銀行業 銀行和金融
職位描述
Job Description- Identify suspicious transactions/ activities via AML systems
- Undertake investigations into any suspicious transactions reported by both internal and external customers
- Alert clearance
- Escalate potential true match to supervisors for detailed investigation
- Conduct outreach call and follow up customers' inquiries in English, Mandarin and Cantonese
- Shift duty required
職位要求
Requirements
- 1-2 years relevant experience in banking industry, transaction monitoring or customer services, experience in serving financial institution in Hong Kong is preferable
- Good command of both written and spoken in English and Chinese (Cantonese); fluent in English, Mandarin and Cantonese speaking
- Knowledge in understanding AML or transaction monitoring or CDD/KYC requirement
- Ensure the tasks are done in a timely and correct manner, willing to work under pressure and over-time work
- Strong customer services mindset with problem solving skills • Good team player, positive and energetic