技能
參考編號 : ZJ00005637

CS Hotline - Credit Card Centre

參考編號 : ZJ00005637
  • 3年以內
  • 薪資面議
  • 全職
  • 未標明
  • 銀行業
  • 銀行和金融

    • 職位描述

    • Handle customer inquries, request and complaints
    • Handle customer requests on dispute transaction, re-issue of statement, sales slip or other information retrieval
    • Maintain and update customer information upon request
    • Assist Marketing department in telemarketing of credit card product

    職位要求

    • Form 5 / DSE graduate or above
    • 2-3 years' relevant working experience in consumer finance / retail banking industry, preferable in credit card products
    • Shift duty is required
    • Dynamic, strong analytical skill, good interpersonal and communication skills
    • Fluent in spoken and written English and Chinese
    • Proficiency in MS Office applications, including Excel, PowerPoint and Chinese / English word processing