Qualifications:
- Previous relevant banking experience preferred.
- Experience in customer experience/service/call centre
- Proven investigative and analytical skills
- Demonstrated ability to present concepts and influence/lead change
- Consistently demonstrate clear and concise written and verbal communication
- Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
- Good in spoken and written English
Education:
Bachelor's degree/University degree or equivalent experience