Job Reference : ZJ00004830
Date Posted : 02/05/2018

Senior Telesales Executive - Banking

Job Reference : ZJ00004830
Date Posted : 02/05/2018
  • 0 - 3 Years
  • Salary Negotiable
  • Permanent / Full Time
  • Not Specified
  • HR Management / Consultancy
  • Banking & Finance
  • Job Description

    • Promote unsecured loan products (card, personal loan, etc.) proactively via inbound and outbound channels;
    • Contribute to the achieving the section’s service and sales objectives;
    • Allocate the resources to handle different types of works so as to optimize the output of the section;
    • Coordinate and liaise with relevant parties to ensure smooth implementation of various projects;
    • Handle, answer and follow up difficult calls and complicated cases.

    Requirements

    • Diploma in a related discipline OR other relevant qualifications;
    • Minimum 2 years of experience in Retails Banking, Call Centre or Telemarketing business;
    • Strong sales and customer service orientation, with ability to work under pressure;
    • Proficiency in both English and Chinese, with good knowledge of application software;
    • Willing to work on flexi-hours;
    • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers.
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