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Job Reference :
ZJ00004830
Senior Telesales Executive - Banking
Job Reference :
ZJ00004830
0 - 3 Years
Salary Negotiable
Permanent
/
Full Time
Not Specified
HR Management / Consultancy
Banking & Finance
Job Description
Promote unsecured loan products (card, personal loan, etc.) proactively via inbound and outbound channels;
Contribute to the achieving the section’s service and sales objectives;
Allocate the resources to handle different types of works so as to optimize the output of the section;
Coordinate and liaise with relevant parties to ensure smooth implementation of various projects;
Handle, answer and follow up difficult calls and complicated cases.
Requirements
Diploma in a related discipline OR other relevant qualifications;
Minimum 2 years of experience in Retails Banking, Call Centre or Telemarketing business;
Strong sales and customer service orientation, with ability to work under pressure;
Proficiency in both English and Chinese, with good knowledge of application software;
Willing to work on flexi-hours;
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers.
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