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Job Reference : ZJ00004863
Manager, Claims & Risk Management
Job Description
- Review and approve claims within own claims authority and make recommendation to senior beyond authority
- Conducts thorough investigation of suspicious abuse claims through various means
- Maintain claims operation procedure and control manuals in comprehensive and regular update
- Assist in projects driving claims process transformation & claims quality improvement
- Support development and enhancement of claim system, policy administration system and other related insurance operations system
- Participate in ad-hoc tasks and campaigns as assigned
Requirements
- Degree holder in related discipline
- Minimum 8 years life insurance claims with supervisory experience
- Insurance Professional Qualification, e.g. LOMA or equivalent
- Good project management and stakeholder management skills, experience of operation model transformation and digital initiatives will be a plus
- Good sense of judgment with strong problem solving and interpersonal skills
- Team player, willing to learn and take challenge in fast-moving working environment
- Excellent command of both spoken and written English and Chinese
- Proficiency in MS office, including Word, Excel, PowerPoint and Chinese word processing
