Job Reference : ZJ00004921
Date Posted : 16/07/2018

Customer Propositions Manager - Banking

Job Reference : ZJ00004921
Date Posted : 16/07/2018
  • 7 -10 Years
  • 40k+
  • Permanent
  • Not Specified
  • Banking
  • Banking & Finance
  • Job Description

    Responsibilities:

     

    l   Collaborate with Compliance, Legal, Risk Management, and other control functions to ensure compliance to Group and regulatory standards

    l   Design and roll out customer and revenue growth campaigns with an aim to meet annual targets

    l   Revamp and implement need-based customer propositions that are best-in-class and cater to different customer segments. Also coordinate with group on bring in best practices and regional offerings

    l   Manage customer proposition development. Design Marketing Campaigns to grow target customer and revenue. Solid experience in segment marketing.

    l   Conduct competitor study on an ongoing basis and recommend counter moves to ensure market competitiveness

    l   Collaborate with product teams and help steer product teams and help steer product enhancement to meet the need of respective customer segments. Steer market competitive customer engagement and experience journey.

    Requirements

    Requirement:

     

    l   University degree in Business or Marketing

    l   Minimum 8 years’ solid experience in segment marketing, ideally on retail banking and wealth products

    l   Customer-oriented with strong business acumen and analytical skills

    l   Can work independently with minimal supervision as well as being a good team player

    l   Flexible, adaptive to changes and able to work under pressure in a fast-pace business environment with competing priorities

    l   Proficiency in both written and spoken English and Chinese 

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