Roles and Responsibilities

• Compile sales & management reporting to facilitate business review of the Channels.
• Ensure smooth BAU operations with business partners including channel services, operational and administrative support etc
• Coordinate with internal and external users on user requirement developments and new initiatives and perform UAT on IT enhancement.
• Coordinate with internal on the development and execution of TOM supporting multi-channel, including banks
• Handle daily/hands-on operational tasks included but not limited to complaint handling, daily data files preparation, system update etc.
• Look for ways to streamline the current workflow to strike for efficient operations by driving enhancements on systems and workflows streamline where necessary
• Provide management support and analyse data to evaluate business performance
• Assist Team Head and Department Head on ad hoc assignments

Job Requirements

• University/College graduate with 3-4 years’ relevant working experiences
• Solid project management and process improvement experiences
• Experience on digital platform/ e-commerce/ InsurTech is a plus
• Hands on experience in sales operations/ sales support
• Strong sense of ownership
• Proactive and independent
• Responsible, detailed-minded and team-oriented
• Analytical skills with good MS knowledge including but not limited to Excel
• Good written and spoken English, Cantonese and Mandarin