Job Reference : ZJ00005330

Manager, Assistant Manager, Operations & Administration, Partnership Distribution - Insurance

Job Reference : ZJ00005330
  • 4 - 6 Years
  • Salary Negotiable
  • Permanent / Full Time
  • Not Specified
  • Insurance / Pension Funding
  • Insurance
  • Five-day work week / Medical insurance / Performance bonus

    Job Description

    Responsibilities

    • Own the New Business submissions, pre-sales and post-sales support, to ensure prompt approval of applications
    • Liaise with external and internal parties to facilitate the end-to-end process. Ensure smooth operations including channel services & supports, premium collection, policy servicing, etc
    • Manage Hotline and Wealth Select Centre to ensure quality services are delivered
    • Set up new guideline, operations process and/or drive related initiatives to meet the needs of the business
    • Continuously drive new initiatives and review workflow to streamline and shorten TAT in order to uplift service level and efficiency
    • Share case management experience and provide regular training to business partners
    • Support and assist direct manager on ad-hoc assignments


    Requirements

    Requirements


    • University/College graduate with 5 years’ relevant working experiences
    • Proactive and independent
    • Responsible and team-oriented
    • PC literate, with good written and spoken English and Cantonese