·         Work closely with Relationship Managers and Cash Product Sales in order to ramp up new customer revenue

·         Provide pre and post implementation support to new customers and ensure smooth transition to the bank

o   EB documentation checking

o   System User Training

o   Technical support for onboard electronic banking services like file import

o   General Banking advices to new customers

·        Keep tracking the implementation status and ensure it completes within the agreed turnaround time

·       Provide support to Relationship Managers to manage key cash customer portfolio that requires intensive service support

o   Handle phone inquiries relating to cash payments

o   Payment investigation

·         Degree holder in Banking and Finance or related discipline

·         1-2 years’ banking experience. Fresh graduate will be considered

·         Basic knowledge in electronic banking platform or portal and corporate banking customers

·         Good interpersonal skills and pleasant personality

·         Proficiency in MS Office (Excel, Word and Outlook)

·         Good communication skills in Cantonese, English and Mandarin