Requirements gathering/gap analysis (including facilitation of workshops) and documentation of business requirements (BRD’s/Impact Assessments for enhancement requirements) for the system including reporting
Document Operational Models & mapping out of new target operating models, balancing client’s needs with regulatory requirements & bank’s multi-location operational model
Alignment with bank’s standard TA product catalogue & ensuring ongoing updates are documented & submitted where required
Manage the planning, preparation and delivery of the testing phases (including functional, regression and Ops model testing) for the system and processes, including developing, executing and documentation of test plans, test cases and results
Manage the co-ordination, support and execution of User Acceptance Testing, Model Office & Parallel runs (pre implementation).
Working with multiple operational areas in regard to each phase of the project to ensure input, engagement, and that operational requirements are reflected in the project deliverable
Working with Operational Readiness in preparation for go-live. Provide input to management at TA platform level re co-ordination of environments, package releases, testing
Supporting the operating model design, systems migration process and process re-engineering
Assess, understand and manage interdependencies with other work streams
Maintain the APAC BOW
Assist in co-ordination and MIS of the BOW with the Global Change Team
Contribute to other work-streams as the need arises. Quickly develop solid understanding of the technical systems used to deliver the TA service Act as functional TA SME if required
Promote a ‘fintech first’ approach when considering manual processes. Automation/efficiency should be the go to model
Development of trusted & collaborative relationships with technology counterparts
Openly share knowledge internally. Mentor and regularly engage less experienced team members to drive efficiencies & mitigate risk within our operational processes we deliver to our clients
Requirements
This position requires an individual with a proven record of delivering complex change within a projects and operational environment
Bachelor’s degree in accounting/finance/business studies/technology or equivalent desirable project management certification by a reputable organization (i.e. PRINCE II) preferred
Minimum 1 years’ industry experience in Transfer Agency / Mutual Fund / Unit Trust
Experience in a project management / business analyst role
Highly PC literate (e.g. Visio, Project, PowerPoint, Quality Centre, Advanced Excel, Word, Outlook)