Key Responsibilities:

• Participate in data remediation exercises to enhance system data quality for accurate and timely regulatory reporting
• Support the planning and implementation of projects by performing data collection and data entry
• Support daily account opening and maintenance related activities
• Ensure close monitoring of project deliverables in order to meet the overall timelines and deliver results
• Participate in UAT testing for system related enhancement and ensure smooth production implementation
• Demonstrates high level of diligence, motivation and organizational skills
• Focuses on timely and accurate delivery of targets
• Identify opportunities to reduce processing defects (internal and external).
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements:

• Bachelor’s/University degree or equivalent experience
• 1 to 2 years experience in Operations related to KYC, Account Opening/Maintenance
• Knowledge in Project Management will be an added advantage
• Basic proficiency in Microsoft Excel
• Proficient knowledge of English (written and spoken) is required, Cantonese and Mandarin proficiency will be an added advantage
• Good interpersonal communication skills and able to multitask
• Ability to achieve business objectives without compromising on controls and risk parameters established
• Ability to operate with limited level of direct supervision
• Open to working staggered hour /shift / over weekend and on public holidays