Job Reference : ZJ00005613

Transaction Monitoring Checker

Job Reference : ZJ00005613
  • 0 - 3 Years
  • Salary Negotiable
  • Contract / Full Time
  • Hong Kong Island
  • Banking
  • Banking & Finance

    • Job Description

    Job Description
    • Identify suspicious transactions/ activities via AML systems
    • Undertake investigations into any suspicious transactions reported by both internal and external customers
    • Alert clearance
    • Escalate potential true match to supervisors for detailed investigation
    • Conduct outreach call and follow up customers' inquiries in English, Mandarin and Cantonese
    • Shift duty required

    Requirements

    Requirements
    • 1-2 years relevant experience in banking industry, transaction monitoring or customer services, experience in serving financial institution in Hong Kong is preferable
    • Good command of both written and spoken in English and Chinese (Cantonese); fluent in English, Mandarin and Cantonese speaking
    • Knowledge in understanding AML or transaction monitoring or CDD/KYC requirement
    • Ensure the tasks are done in a timely and correct manner, willing to work under pressure and over-time work
    • Strong customer services mindset with problem solving skills • Good team player, positive and energetic