Responsibilities:

• Perform customer on-boarding, review for retail banking customers
• Conduct customer CDD/KYC review, including Transaction Monitoring, Trigger Event Review, Periodic Review
• Handle AML assessment, such as name screening
• Review the integrity and authenticity document(s) submitted by customers
• Conduct outreach call and follow up customers' inquiries
• Shift duty required

Requirements

• Knowledge in CDD/KYC requirement, experience in transaction monitoring is preferable
• Ensure the tasks are done in a timely and correct manner
• Good command of both written and spoken in English and Chinese, fluent in Mandarin and Cantonese speaking
• Strong customer services mindset with problem solving skills
• Good team player, positive and energetic