• Formulate and deliver multi-channel acquisition strategies across segments, oversee the branding, awareness, client experience and new client profitability
• As key project lead to work with different teams, including Regional teams, Product teams, Sales teams, Branding, Analytics, Operations, Compliance, Legal, etc. on the new acquisition initiatives / value proposition development and delivery
• Responsible to drive client acquisitions and manage related ATL and BTL programs, including advertising, media plan management, branch POS, cross-selling program to the Bank’s customer base (e.g., Credit Card / loan base), online display banners, performance marketing, partnership, social media O2O and client events
• Monitor sales channels’ performance on acquisition, mainly work with direct...

• Apply statistical modeling and quantitative analytic to understand customer behaviour and identify insights in providing recommendation for customer segmentation strategy, cross-sell, up-sell and customer retention
• Create and continuous enhancement of predictive modelling in improving marketing campaign efficiency.
• Provide ad-hoc business analyses necessary in recommending business solutions to senior management team of the company.
• Assist supervisor to build and strengthen customer analytics capability for marketing applications
• Identify opportunities and provide recommendations for effective business analyses and campaign execution on customer / distribution channels.

 Job Responsibilities

• Develop the propensity / predictive models to maximize the usage and customer response in...

• Lead the team to deliver best in class UX and visual design for the Bank’s Digital channels, namely public websites, internet banking and mobile
• Plan and execute qualitative and quantitative user research studies
• Analyse and communicate the voice of the user to stakeholders
• Manage and create annotated wireframes, user flows, journey maps, personas, and functional prototypes
• Drive a significant revenue return through the Digital channels to ensure a competitive digital advantage for the Bank
• Stay aware of new opportunities, technologies and trends related to the user experience profession
• Drive innovation by providing delivery products sufficiently different to those of our competitors
• Manage all internal stakeholders and external agency relationships relevant to the role, ensure...

• Prioritize and timely processes incoming credit requests, checking completion of package received from RM and ensure timely completion of CAs, including any interims
• Maintain an in depth knowledge of credit and policies and practices and applicable local and US regulations to assist the Business in achieving compliance and satisfactory internal and external audit results
• Continue to generate ideas for improving lending process efficiency
• Conducting research on prevailing industry and market conditions that are key inputs into the business development activities
• Working closely with Relationship Managers to review credit applications for corporate customers. This includes performing credit and financial analysis and provide recommendations
• Handle credit enhancement projects and...

• Process inward/outward clearing cheque, time deposits, direct debit authorization instruction, foreign exchange, payment transactions for customers.
• Handle audit confirmation matters.
• Assist in daily office administration works.
• Perform other tasks as assigned by Manager and Team Head. 

• Provide key support for IT Network Infrastructure and aiding IT applications
• Provide optimal systems availability, minimize users’ disruption and downtime
• Secure network by developing secured network access, monitoring, control, and evaluation; maintaining documentation
• Establish IT best practices and enforce IT standards, policies and procedures for security and control to protect organization’s value by keeping data & information confidential
• Responsible for IT Project and Vendor Management (from Assessment, Procurement, Go-Live, Yearly renewal to Decommission)
• Responsible for User Management and engaging users on their request for IT solution, required briefings and trainings

• Provide personal assistance and day-to-day operation support to CEO
• In charge of scheduling and managing the calendar of CEO
• Scheduling and arranging all travel arrangements for CEO
• Assist CEO on project coordination & implementation
• Provide some administrative/secretarial support to the Senior Management Team
• Liaise and interact with Directors, senior management as well as business partners
• Undertake ad-hoc projects as assigned from time to time

• Responsible for development, implementation and testing of company website
• Work with internal teammates and stakeholders to achieve project goals
• Perform application coding, deploy and documentation
• Assist in system requirement analysis, program specification preparation

• Focus on analytics on banking products including deposit, investment, insurance, and online banking.
• Support campaign execution which involves list extraction, campaign result tracking and post-campaign analysis and provide recommendations for subsequent campaigns.
• Assist in perform data-mining model and/or statistical analysis to predict customer behavior (e.g. risk, response, profit, attrition and purchase), develop customer segmentation strategies and/or identify business opportunities.
• Design, develop and automate regular business reports to monitor business performance