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- Plan and implement online marketing campaign
- Responsible for daily ecommerce platform operation
- Work with digital marketing team for promotion
- Plan and implement online marketing campaign independently to achieve revenue targets and business growth
- Work with merchandising team and partners to explore and drive business
- Responsible for daily ecommerce platform operation including offer setup, website content update, customer fulfillment, inventory stock management, logistics arrangement,
- Create website banner and product information visual by own
- Work with digital marketing team to promote the campaign; and prepare eDM and app push for targeting in-base customer
- Assist customer service team to address customer enquires
- Prepare campaign performance tracking...
- Attend and fulfill client enquiries and requests relating to their bank accounts within the expected quality and service standards.
- Support internal enquires and requests from the various business functions in the Bank in regard to systems, processes, procedures and other banking matters.
- Engage and work closely with partners and stakeholders in identifying root causes of system outages, process gaps and deficiencies. And follow-up on the implementation of preventive measures to prevent recurrence of issues or problems.
- Support the implementation of business change activities and technology initiatives with close partnerships with business, operations and technology functions.
- Review and facilitate client and staff requests with a risk and control perspective, ensuring...
- Handle customer inquries, request and complaints
- Handle customer requests on dispute transaction, re-issue of statement, sales slip or other information retrieval
- Maintain and update customer information upon request
- Assist Marketing department in telemarketing of credit card product
Key Responsibilities
- Support eCommerce portal from developing stage to efficiency improvement, including Merchant management, Sourcing, Operation activities
- Develop and maintain new functionality in ERP platform
- Collaborate with Logistic team, internal and external IT application development teams in project management, requirements study and testing according to established procedures
- Ensure consistent communication to all stakeholders across all levels on project status, issues and risks impeding success
- Manage daily internal system usage and merchant training
- Prepare regular merchandising & stock reports for management review
- Assist administrative duties & any ad-hoc projects as required
- Perform processing support for card and personal loan products
- Application & document handing, eg. application receive & distribution, document searching, scanning, etc
- Perform data entry and data maintenance
- Handle application enquiry and inhouse call
- Assist supervisor in planning and implementing marketing projects
- Handle projects related to Product Development
- Liaise with internal and external parties to ensure the smooth launch of new products/services
- Work closely with internal departments including product development, IT, CRM, fulfillment logistics and frontlines for service process / system enhancements
- Responsible for day-to-day marketing operations and clerical duties
- Perform ad-hoc duties as required
- Set up policies for frontline and provide advice to escalated issues
Responsibilities:
- The person's primary responsibility is to support finance controllership function for Hong Kong legal entities. The role focuses on local regulatory reporting to HKMA / AMCM. Other key stakeholders and partners include FRSS Manila, Operations, Regional controllers, external and internal auditors
- Review/preparation of HKMA/AMCM reporting, statistics and surveys data and procedures to ensure compliance with the regulatory requirement
- Participate as Subject Matter Expert (SME) in Local Regulatory Reporting automation project
- Review/preparation of annual statutory account and assist in audit process
- Participate in the ongoing process reviews, process streamlining and participation in systems automation projects
- Continuously strengthening the control environment and identify...
Responsibilities:
- Handle outdoor delivery tasks
- Assist in office management and organization procedures
- Monitor stocks of office supplies (e.g. paper clips, stationery, etc.)
- Manage and update files and records systematically to ensure the accessibility
- To sort and distribute incoming mail and prepare outgoing mail (e.g. envelopes, packages, etc.)
- Answer the phone and record messages or redirect calls to appropriate colleagues
- Handle daily paper work (e.g. word processing, spreadsheet creation, photocopying, etc.)
- Perform other office duties as assigned
The Marketing Executive is responsible for providing marketing support to the team with responsibilities in promoting sports & entertainment content in Hong Kong. You will be able to learn to manage digital marketing campaigns analytically and strategically.
Responsibilities
- Support the development, execution, management and analysis of digital marketing channels (paid social, paid search, video, etc) for the OTT platform
- Drive content creation and curation, and make sure it is at highest standards, complying with brand guidelines across digital channels
- Work closely within and across departments to drive digital marketing initiatives to raise awareness of the OTT platform, to meet communications and business goals
- Drive a strong focus around quality; testing new features and with...