Responsibilities:

• Grow customer value through innovative marketing programs
• Drive the loyalty programs such as customer community engagement
• Providing all-rounded supports on marketing campaigns within the team
• Perform market analysis and research
• Participate in the daily team operation to understanding the team and business nature
• Handling assigned ad-hoc projects

Responsibilities:

• Support Head of China Research in providing research coverage in the China sector
• Create, update and maintain company models, company valuation, and industry databases
• Perform regular tasks promptly and provide regular reports to the analyst including analysis of periodically released industry statistics, sector news, etc.
• Handle ad-hoc client requests

Responsibilities:

• Assist administrative support to the department
• Provide banking support including documentation, enquiries etc.
• Handle system data entries and document fillings
• Regular reports update
• Perform other duties assigned by managers or Department Head from time to time

• Provides account maintenance services to Commercial Banking Customers
• Single point of contacts for multiple requests, including signature updates, company name or address change request, e-banking maintenance requests.
• Takes ownership of the end-to-end documentation process from providing documentation guidance to customers, document submission to ops and monitor the documentation completed within the service turnaround times.
• Provide e-banking support including documentation, user training, investigation, and technical support.  Key responsibilities include:
• • E-banking documentation checking
  • System User Training
  • Technical support for onboard electronic banking services like file import
  • General E-banking inquiries including cash payment transactions and investigation.

Responsibilities:

• Maintain the existing solutions to expand the bank’s flow platform capabilities
• Design new tools for pricing, trade execution, booking and workflow
• Migrate critical ones to more strategic and robust solutions
• Coordinate with quant, trading, middle office, and sales teams on various subjects
• Coordinate with technology teams on systems integrations and migrations
• Test, validate, document, and communicate changes

 Responsibilities:

• Handle incoming promotion hotline for customer enquiries
• Promote insurance product/ promotion plan to customers through telephone call (no cold call is needed)
• Provide professional insurance advice to customers and understand customer needs
• Achieve individual and team target
• Handle ad-hoc project

• Customer records retrieval for audit confirmation purpose (maker role)
• Inventory registering for audit confirmation requests
• Respond to other record retrieval requests (Account opening documents, statements, transaction advices & cheque images etc.) from various bank systems for external parties, internal departments and judicial requests from government authorities

Key Responsibilities:

• Participate in data remediation exercises to enhance system data quality for accurate and timely regulatory reporting
• Support the planning and implementation of projects by performing data collection and data entry
• Support daily account opening and maintenance related activities
• Ensure close monitoring of project deliverables in order to meet the overall timelines and deliver results
• Participate in UAT testing for system related enhancement and ensure smooth production implementation
• Demonstrates high level of diligence, motivation and organizational skills
• Focuses on timely and accurate delivery of targets
• Identify opportunities to reduce processing defects (internal and external).
• Appropriately assess risk when business decisions are made, demonstrating particular...