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Job Reference : ZJ00005575
- Prepare high quality, customized Request for Proposal (RFP) & Request for Information (RFI) responses for customers within customers’ deadlines
- Work with Product to build and maintain robust Q&A database. Ensure consistency and compliance with global and regional standards
- Effectively convey information about products and services, managing multiple revisions, edit and re-edit proposal sections as needed, ensuring that proposals maintain a consistent tone and aesthetic
- Conduct research on the information included in response documents, by conducting interviews with product partners, attending meetings and trainings
- Update and maintain presentation contents in database and collaborate site for Regional and Country Sales teams. Undertake continuous improvement of presentation layout
- Be...
Job Reference : ZJ00005574
- Attend and fulfill client enquiries and requests relating to their bank accounts within the expected quality and service standards
- Support internal enquires and requests from the various business functions in the Bank in regard to systems, processes, procedures and other banking matters
- Engage and work closely with partners and stakeholders in identifying root causes of system outages, process gaps and deficiencies. And follow-up on the implementation of preventive measures to prevent recurrence of issues or problems
- Support the implementation of business change activities and technology initiatives with close partnerships with business, operations and technology functions
- Review and facilitate client and staff requests with a...
Job Reference : ZJ00005573
- Conduct market research on the latest digital and new economy trends
- Responsible to promote brand awareness through digital marketing means
- Liaise with external digital partners to develop digitalization solutions
- Work with local and Asia-Pacific regional counterparts to execute digital strategies
Job Reference : ZJ00005571
- Responsible for customer interaction, documentation issuance, review and system setups
- Focus on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues
- Perform day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
- Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
- Determine new work procedures, analyze...
Job Reference : ZJ00005572
- Compile and finalize daily transmission logs for TV Channels
- Work closely with marketing team to align and maximize promotions and marketing campaigns
- Handle log reconciliation with accuracy
- Update EPG files for different channels
- Daily contact with job-related departments such as Commercials team, Programming team and On Air Promotions
Job Reference : ZJ00005569
- Make outbound calls for conducting industry research and client survey, obtaining prospect information, set up client and prospect meeting, etc.
- Handle enquiry through phone, email and other communication channels
- Search SME company information from public sources according to business direction
- Assist manager in various new client acquisition activities
Job Reference : ZJ00005570
- Work closely with Client Implementations Managers and PMO to develop and maintain a centralized repository of all client deals globally
- Analyze data from multiple source systems, find patterns and provide meaningful information to the senior management to help with decision making
- Provide data, presentations and independent analysis for senior management
- Assist Regional Client Implementations Head in resource tracking and planning
- Assist Regional Client Implementations Head and PMO in preparing monthly business reviews and ad hoc reports to senior management
- Support PMO Lead to develop metrics, dashboards and project templates
- Assist PMO in performing quality assurance reviews of key artefacts for major deals
Job Reference : ZJ00005567
- Develop and manage best-in-class events for the Bank in Hong Kong working across all our businesses. Deliver professional events to the acclaim of clients and internal management. These include virtual events, conferences & seminars, trade shows, dinners and receptions, town halls, sponsorship activation, senior visits, client dining, etc.
- Manage and arrange all logistics, vendors, venues and negotiated budgets for assigned projects
- Liaise directly with businesses to support them in both the strategic and tactical recommendations around their event programs
- Communicate and adhere to the Bank policies and Global Event Marketing (GEM) best practices
- Manage financial reporting and required administrative documentation for assigned events/projects
- Support the team in planning and producing key...
Job Reference : ZJ00005568
- Support Relationship Manager to prepare AML cases
- Retrieve transactions from various systems and summarize account activities
- Conduct name screening
- Perform external search on customer background and source of wealth information
- Other duties as assigned by supervisor
Job Reference : ZJ00005561
- Review all process and functionalities in scope to ensure gaps between global and regional processes are identified and aligned
- All requirements for consolidation are reviewed with the full tech and business teams (Product owners, Developers, Business analysts, QA and PM), provide clarification on requirements
- Coordinate answering questions and concerns that might come from governance parties from countries
- Ensure all country-level approvals are documented and in place
- Complete data mapping for data migration and provide clarifications on how certain fields are being used
- Analyze current User Hierarchy structure and identify differences to is in system currently
- Coordinate the implementation and review of the final hierarchy to ensure its accuracy
- Data clean up
- Support overall UAT...
