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Job Reference : ZJ00005488
- Contract management – working with external law-firms on the business’s clients contract review
- Client communications and outreach – tracking receipt of client queries, answers & logging into database
- Support Sales Client consent solicitation outreach – tracking/updating responses
- Support Legal Lead, with Law Firm coordination, queries & progress tracking
Job Reference : ZJ00005489
- Business Analyst and Subject Matter Expert for Asia Issuer Services IBOR transition project
- Oversight of IBOR exposure / data extraction / documents transmission to external law-firms for review
- Tech & Ops readiness – oversee any necessary product/tech implementations
- Support client communications & MIS reporting back to Central programme / Audit
- Support regional coordination & progress tracking
- Working closely with EMEA and Central IBOR Transition teams to ensure global co-ordination.
Job Reference : ZJ00005487
- Reconciliation for Statement printing and Card embossing
- Process monitoring and quality inspection
- Vendor settlement, material arrangement
- Reconciliation for daily postage and balancing with sufficient coverage
- Handle for customer special instruction
- Business communication for fulfill product requirement to achieve SLA standard
- Preparation for document record and inventory update
Job Reference : ZJ00005486
- Produce a variety of marketing materials using relevant graphic applications to an advanced level
- Trace and produce logos, maps and illustrations
- Create concept and artwork for 2D and 3D tombstones (lucties)
- Assist with the production of pitchbook materials and offer conceptual and visual solutions to enhance client materials
- Ensure all materials produced are correctly branded as per the bank's standards and advise clients on the use of the brand
- Liaise directly with workflow staff and clients to determine deadlines, job instructions and design requirements
- Complete related admin for accurate work billing and job tracking purposes
- Assist with intake coordination when required
- Responsible for quality control of own work, as well as assisting colleagues with QC tasks
- Buddy new joiners...
Job Reference : ZJ00005485
- Support end-to-end delivery for the loans contract management workstream
- Plan and mobilize Client Communications Outreach
- Coordinate between legal, business and third-party providers to prepare for contract management transition of legacy contracts
- Monitor and report on progress contract management to various business and legal entity forums
- Provide status updates from the business to the Global Program Manager as required
Job Reference : ZJ00005483
- Plan and implement mortgage product marketing strategies
- Achieve individual and team targets on mortgage lending
- Cultivate and maintain business relationships with customers
- Drive mortgage business and generate revenue from network through various sales activities
- Personal sales and marketing duties to achieve target on mortgage loan business
- Review mortgage loan applications and monitor overdraft accounts
- Handle incoming customer enquiries
Job Reference : ZJ00005484
- Perform Telesales roles & responsibilities by promoting mortgage services via inbound /outbound calls, internet channel and walk-in customers. Deliver consistent quality services to customers and achieve sales targets;
- Handle mortgage loan applications and obtain relevant information to facilitate credit assessment;
- Participate in on-site project of property developers to provide mortgage loan services and address enquiries;
- Deliver quality customer services, handle customer enquiries and complaints;
- Perform competitor analysis to keep abreast of latest offers and propositions in the market;
- Grow client base by calling leads and handling contract sign up;
- Participate in ad hoc projects and assignments as required.
Job Reference : ZJ00005481
- Provide support to the Investment and Insurance Surveillance Team Lead
- Handle all MIS reporting
- Compose the meeting and/or training materials for Investment and Insurance
- Responsible for queries from business partner and region counterpart
- Perform investigation on sales compliant case
- Other duties assigned by supervisor
Job Reference : ZJ00005482
- Support Relationship Manager to prepare AML cases
- Retrieve transactions from various systems and summarize account activities
- Conduct name screening
- Perform external search on customer background and source of wealth information
- Other duties as assigned by supervisor
Job Reference : ZJ00005480
Finance & Payment Support
- Invoice and expense processing for the department - ensuring that we operate in accordance with Bank's Expense Management Policy and fulfil the audit requirement
- Vendor registration and purchase requisition processing in compliance with Bank's Procurement policies
- Liaise with Payment team on payment processing and enquiries
- Support the Post Event Reconciliation Program across Asia Pacific in accordance with Bank's Expense Management Policy
- Provide guidance and liaise with Bank's users on the Reconciliation Program requirement to ensure Data Integrity and Quality Control.
- Track and oversee the progress and ensure post event reconciliation files are closed in a timely manner.
