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Job Reference : ZJ00005588
Responsibilities
- Assist in preparing financial spreading for credit assessment
- Act as coordinator for financial spreading related matters
- Act as a back-up for team members
- Assist in developing new joiners to take up financial spreading related activities
- Provide administrative support to the team
- Perform ad-hoc projects assigned
Job Reference : ZJ00005589
Responsibilities
- Input critical transactional diary events into bank system
- Prepare billing instructions and work with Ops to raise fee invoices
- Complete internal post-closing checklists
- Follow up with clients/legal counsels on outstanding original deal documents until received
- Vault original deal documents with Ops
- Follow up with issuers on the delivery of compliance certificates and financial statements
- Follow up with clients on overdue fee receivables
- Send customer satisfaction survey to clients
Job Reference : ZJ00005590
Responsibilities
- Make outbound calls for conducting industry research and client survey, obtaining prospect information, set up client and prospect meeting etc.
- Handle enquiry through phone, email and other communication channels
- Search SME company information from public sources according to business direction
- Assist manager in various new client acquisition activities
Job Reference : ZJ00005591
Responsibilities
- Requirements gathering/gap analysis (including facilitation of workshops) and documentation of business requirements (BRD’s/Impact Assessments for enhancement requirements) for the system including reporting
- Document Operational Models & mapping out of new target operating models, balancing client’s needs with regulatory requirements & bank’s multi-location operational model.
- Alignment with bank’s standard TA product catalogue & ensuring ongoing updates are documented & submitted where required
- Manage the planning, preparation and delivery of the testing phases (including functional, regression and Ops model testing) for the system and processes, including developing, executing and documentation of test plans, test cases and results
- Manage the co-ordination, support...
Job Reference : ZJ00005586
Responsibilities:
- Design and develop engaging design for internal campaigns to reach a diverse workforce across 17 markets
- Design a range of digital internal communications materials, including electronic newsletters, EDMs, posters, etc.
- Shoot and edit video content
- Manage the information workflow to enhance intranet sites and keep these updated and current with bank's Asia Pacific strategies and messaging
Job Reference : ZJ00005587
Responsibilities
- Handle in and outbound calls with focus on service engagement and operation fulfillment
- Handle inquiries and transactions on banking products
- Conduct questionnaires on risk profiling through phone and lodge the information in the system
- Perform reconciliation on control on risk profiling
- Good understanding of branch banking procedures and concepts
- Deliver good customer service to ensure superior banking experience to our customers
Job Reference : ZJ00005585
Responsibilities
- Be the end-to-end owner and Subject Matter Expert (SME) of the onboarding process for new-to-bank clients.
- Act as the single-point contact for all the internal and external stakeholders involved in the process.
- Oversee and coordinate onboarding activities, including:
- Provide support and guidance to clients throughout the onboarding journey from initiation to the successful implementation of all accounts, channels and services requested.
- Collect and review client’s KYC information and account opening documents to ensure compliance to internal policy and external regulatory requirements.
- Liaise with client and internal stakeholders (e.g. Operations, Compliance and Products) to resolve any issues or roadblocks along the process.
- Record and track the progress and turnaround...
Job Reference : ZJ00005583
Responsibilities:
- Assist supervisor in planning and implementing marketing projects
- Liaise with internal and external parties to ensure the smooth launch of new products/services
- Work closely with internal departments including product development, IT, CRM, fulfillment logistics and frontlines for service process / system enhancements
- Responsible for day-to-day marketing operations and clerical duties
- Perform ad-hoc duties as required
- Set up policies for frontline and provide advice to escalated issues
Job Reference : ZJ00005584
Job Incumbent will assist in channel marketing to achieve business targets and objectives.
Responsibilities
Responsibilities
- Plan, implement and manage execution of content promotion activities.
- Prepare program evaluation of each campaign and measure campaign effectiveness.
- Assist in analyzing customer portfolio and updating regular reports to monitor the targeted segments.
- Support and prepare, marketing collaterals for the responsible market segment
Job Reference : ZJ00005582
Responsibilities:
- Support Relationship Manager to prepare AML cases
- Retrieve transactions from various systems and summarize account activities
- Conduct name screening
- Perform external search on customer background & source of wealth information
- Other duties as assigned by supervisor
